Heilongjiang air conditioning delivery volume surged by 400% Jingdong logistics to ensure delivery and installation

Heilongjiang air conditioning delivery volume surged by 400% Jingdong logistics to ensure delivery and installation

"Doing this business for so many years, this year such a hot day is not rare. Many families this time is also the first time to buy air conditioning!" In Harbin, Heilongjiang, Jingdong Logistics air conditioning installer Master Xu lamented. The weather is hot, air conditioning has become the most immediate need of many northeastern citizens of electrical appliances. since the end of June, Xu master and many colleagues from abroad to support the run between the Harbin neighborhood buildings, lamented that "the day is hot, air conditioning delivery of orders more ‘hot’! .

Over the past few days, many places in Heilongjiang Province ushered in sustained high temperature weather, superimposed on the national home appliance subsidy policy dividend, the air conditioning market also ushered in a concentrated outbreak of growth. Jingdong logistics data show that from June 24 to the present, Heilongjiang Province, air conditioning delivery, installation orders than the same period last year, an increase of more than 300%; which ushered in July 4, “order blowout”, an increase of 400% over last year, reaching the highest peak value in history. To cope with the blowout demand for air conditioning delivery and installation, Jingdong Logistics quickly responded to the comprehensive upgrade of the air conditioning emergency supply program.

In terms of supply, in addition to jingdong logistics harbin large home appliance warehouse full amount of goods, jingdong emergency from jinan, shenyang, beijing and other places to allocate air conditioning commodities, fully guarantee the supply of air conditioning hot city.

In order to cope with the congestion caused by the concentration of trucks to the warehouse during the peak period, Jingdong Logistics Harbin large warehouse added two groups of professional unloading team, expand the unloading channel, optimize the dispatch mechanism to significantly improve the efficiency of vehicle turnover. Warehousing links synchronized with the deployment of more than 200 cross-business line support staff, and the opening of the night shift, to achieve 24-hour uninterrupted operation. Sorting link is opened “green channel” bypassing the regular backlog, shortening the time by 30%.

In the end of the service link, Jingdong Logistics also continued to increase investment in personnel, on the basis of the existing engineers and then invested nearly 40% of the personnel reserves, to fully guarantee the efficient delivery and installation of air conditioning and service fulfillment. For the elderly, pregnant women, patients and school orders, Jingdong Logistics will also be rationalized in the overall scheduling arrangements, as far as possible to shorten the user waiting time.

On July 7, Jingdong Logistics air conditioning installation engineers carried out installation of air conditioning outside machine operation

July 7, Master Xu and his team came to Harbin Nangang District, a user's home. Users said that there is a pregnant woman at home who is due on July 9, “The new air conditioner really solved the urgent needs of our family!”

In the face of many families overnight on the “air conditioning needs”, Jingdong Logistics Heilongjiang supply chain responsible person said that the current has increased capacity, optimize the process and other measures to alleviate the short-term pressure, the next step will continue to improve the contingency plan, enhance the ability to safeguard people's livelihood goods. In this high-temperature test, Jingdong Logistics will also continue to optimize agile deployment and attentive service, for the general public to send a real cool protection.